FAQ

Frequently Asked Questions

Everything you need to know before reaching out — and how to reach us.

Virtual Assistance

Anywhere in Canada
What types of tasks can you take care of?

Our service goes beyond traditional secretarial work (calendar, emails, calls): we also cover social media management, customer support, research, project coordination and invoicing.

What is the difference between the Start and Growth plans?

The Start plan includes 5h/month, designed for occasional needs. The Growth plan includes 15h/month, suited to businesses with a more regular volume of tasks.

IT Support

Anywhere in Canada
Do you offer remote or on-site troubleshooting?

Both, depending on the nature of the problem and your location.

What does the Essential plan cover vs the Business plan?

The Essential plan includes 3h/month for basic needs. The Business plan includes 8h/month, suited to businesses with heavier IT usage.

Online Sales

Anywhere in Canada
Do you help build a complete online store or only manage it?

Both: full setup of an online store or taking over the management of an existing store.

Drone Services

To be determined
What types of projects do you cover (photo, inspection, mapping)?

To be determined based on the client's needs.

Parcel Transport

Anywhere in Quebec
What is your coverage area?

We serve the entire province of Quebec.

Business Analysis

Anywhere in Canada
What does this service concretely involve?

To be determined based on the final offering.

General

What are your usual response times?

To be determined based on the desired service commitment.